HSES™ Work Acceptance Policy

Prioritizing Quality, Safety, and Professionalism in Every Project.

At Hasan Smart Electrical Solutions (HSES™), we prioritize quality, safety, and professionalism in every project we undertake. To maintain our high standards and ensure customer satisfaction, we follow a selective work acceptance policy.

Work We Accept

Residential Services:

Direct homeowners (Independent houses, flats, villas)
Wiring, rewiring, and electrical installations
Fan, light, switch, and socket work
MCB/DB panel installation and upgrades
Emergency electrical repairs (subject to availability)
Home automation and smart home solutions

Commercial Services:

Small offices, clinics, retail shops, boutiques
Showrooms, restaurants, private commercial spaces
Electrical setup for startups and small businesses

Project-Based Work:

Time-bound projects with clear scope
Custom electrical solutions
Solar panel installation
AMC for verified clients

Work We Do Not Accept

Contractor & Third-Party Projects:

Sub-contracted work from builders or intermediaries
Projects where we are not dealing directly with the end customer
Bulk manpower supply

Large-Scale & Society Projects:

Multi-tower housing societies
Long-term builder projects
Projects with vague timelines

Unsafe or Bidding-Based Work:

Work that violates safety standards
Illegal installations
Government or corporate tenders

Important Terms & Conditions

Discretionary Acceptance: All projects are evaluated on a case-by-case basis. HSES™ reserves the right to accept or decline any work based on workload, safety assessment, technical feasibility, and project alignment with our values.
Availability-Based Service: Emergency and same-day services are subject to technician availability and location feasibility.
Quality Over Quantity: We focus on delivering reliable, long-lasting solutions rather than taking on high-volume, low-quality work.
Direct Customer Relationship: We prefer working directly with property owners or authorized decision-makers to ensure clear communication and accountability.
Safety-First Approach: Any work that compromises electrical safety, violates regulations, or involves non-standard practices will be declined—regardless of payment offered.
No Advance Payment Required: Payment is collected only after successful job completion and customer satisfaction.

Our Work Philosophy

We believe in building long-term trust with our customers by delivering safe, transparent, and high-quality electrical services. Our reputation has been built over 12+ years of honest work, and we will never compromise on safety or professionalism for short-term gains.

HSES™ works with customers who value:

Professional expertise over cheap rates
Safety and compliance over shortcuts
Transparent communication and warranty support

HSES™ – Powering Trust Since 2012